Refund/Return Policy
Return & Refund Policy
At Rapid Flow, your satisfaction is our priority. If you're not completely satisfied with your purchase, we’re here to help.
40-Day Money-Back Guarantee
We stand behind the quality and effectiveness of our nasal strips. If you’re unsatisfied for any reason, you may request a refund within 40 days of receiving your order.
How to Request a Return
To initiate a return, simply contact our support team at support@rapidflow.net. We’re available 24/7 and will guide you through the return process.
Items must be returned in their original packaging (used or opened strips are still eligible).
Once the returned item is received, we will issue a full refund to your original payment method.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately. We will send you a free replacement at no additional cost, no return required.
Order Cancellation Policy
If your order has not yet been fulfilled, you may cancel it at any time for a full refund.
If your order has already been fulfilled and left our warehouse, it must be returned to us first. Once we receive the item, we’ll issue a full refund to your original payment method.